The US Department of Health and Human Services recently released seven years of Medicaid spending data. For healthcare leaders paying close attention, one thing is clear: What you optimize for directly impacts clinician sustainability. Most digital workflows—whether in behavioral health, SUD treatment, or care at home—are built around what happens after the visit. Notes finalized. […]
The Data Behind the Behavioral Health Workforce Shortage Pre-COVID, 20% of Americans—about 50 million people—were living with a behavioral health condition. During the pandemic, that number surged, with nearly one in three adults reporting that they experienced symptoms of anxiety or depression. While those levels have eased since the height of the pandemic, they remain […]
We’re not a regular AI platform; we’re a cool AI platform. (If you get the reference, we salute you.😉🎬) Millennial jokes aside, what we really mean is that our AI solutions are built differently. We aren’t just a tool that providers use to speed up their notes. We’re a true partner who constantly listens to—and […]
Imagine getting up at 4 a.m. to finish yesterday’s documentation. You work on that until 7 a.m., then get ready and head out the door—leaving just enough time to get to your first patient. You’re on the road all day, jumping from visit to visit, barely even taking a break to eat the frozen green […]
Did anyone hit you with a “see you next year” on December 31? 😅 It’s quite the dad joke—but there’s something about it that rings true. While it’s only a day’s difference, when the ball drops and the calendar turns, there is a shift in mindset. It’s a chance to reflect on what you accomplished […]
Burnout in the behavioral health field isn’t anything new—providers have always grappled with the emotional toll of dealing with trauma and mental illness. But a perfect storm of factors—including the lingering effects of the COVID-19 pandemic, the rise in mental health issues among young people, and the loneliness epidemic that followed—skyrocketed the demand for mental […]
Running a successful behavioral health organization is no easy feat. Margins are thin, budgets are stretched, and there’s zero room for financial error—especially in today’s funding climate. One poor investment could have major ramifications for the quality and accessibility of behavioral health services in your community. It’s always exciting to talk about the bells and […]
Not long ago, the leadership team at Hillsides—a century-old behavioral health nonprofit in Los Angeles—found themselves grappling with 25 vacant clinical positions and a direct care staff running on empty. Documentation was falling days—sometimes even weeks—behind, morale was low, and any new initiative, no matter how promising, elicited fatigue and skepticism. Clearly, something wasn’t working, […]
Between provider shortages, unmanageable caseloads, emotional fatigue, and onerous administrative requirements, it’s no wonder burnout runs rampant in behavioral health. While AI has the power to alleviate many of the challenges contributing to the behavioral health burnout epidemic, it’s not a silver bullet. Furthermore, without the right cultural approach to AI, it could end up […]
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