Like health care organizations across the country, a large behavioral health system located in Tennessee struggled to retain clinical staff during the COVID-19 pandemic. Turnover of clinical staff reached over 20% which affected client outcomes. Clients wanted consistent care from people they trust. Staff morale suffered as the remaining clinicians took on higher caseloads.
The Challenge ReachLink is a leading provider delivering high-quality and cost-effective mental health and substance abuse treatment via its cutting edge tele-behavioral health platform. ReachLink’s reliance on manual documentation made it a challenge to increase clinicians’ productivity and see more clients in need of quality care. The Outcome 9Thanks to Eleos Health, ReachLink has managed […]
Improper Payments & Clawbacks Affect the Bottom Line Based on a sample of claims from 2019-2021, the Centers for Medicaid and Medicare Services found that improper payments to providers totaled more than $98 billion. Improper payments for behavioral health services delivered fee-for-service were estimated at more than $3 billion dollars. These estimates do not account […]
Therapy is a sacred, shared journey between a clinician and their client that aims to put them on a path toward improved mental health and functioning. Clinicians are charged with the important mission of helping those in their care work through difficulties, stresses, and traumas, with a professional toolkit that consists primarily of their training […]