Like many behavioral health providers, Stacy Massey—a counselor at Gaudenzia—wasn’t sold on AI technology out of the gate. “I’ll be completely honest—when I first started with Eleos Scribe, I was a little resistant,” she said during a recent webinar with Eleos Health. “I asked a lot of questions—maybe too many.” Breaking Through the Barrier of […]
Like many behavioral health workers, Darren Dunham loves what he does. What he doesn’t love is the work that comes after his workday. And until recently, that work was constantly stretching into the late evening and early morning hours. “I really like this kind of work, but it’s very intense as far as giving quality […]
Eleos Health offers an AI-driven assistant for every behavioral health provider At home, I depend heavily on technology. My Amazon echo devices have helped me order last-minute birthday gifts, turn off my lights for movies, phone the pediatrician, and, most recently, pull off an incredible Thanksgiving dinner for my in-laws. However, I’ve been skeptical about […]
In order to solve workforce challenges in behavioral health, leading organizations are turning to augmented intelligence. The benefits include helping frontline staff to reduce administrative burdens, improve care and scale training as well as supervision. But what is it really like to adopt and use this augmented intelligence? What can we learn from those who […]
Like health care organizations across the country, a large behavioral health system located in Tennessee struggled to retain clinical staff during the COVID-19 pandemic. Turnover of clinical staff reached over 20% which affected client outcomes. Clients wanted consistent care from people they trust. Staff morale suffered as the remaining clinicians took on higher caseloads.
The Challenge ReachLink is a leading provider delivering high-quality and cost-effective mental health and substance abuse treatment via its cutting edge tele-behavioral health platform. ReachLink’s reliance on manual documentation made it a challenge to increase clinicians’ productivity and see more clients in need of quality care. The Outcome 9Thanks to Eleos Health, ReachLink has managed […]
Improper Payments & Clawbacks Affect the Bottom Line Based on a sample of claims from 2019-2021, the Centers for Medicaid and Medicare Services found that improper payments to providers totaled more than $98 billion. Improper payments for behavioral health services delivered fee-for-service were estimated at more than $3 billion dollars. These estimates do not account […]
Therapy is a sacred, shared journey between a clinician and their client that aims to put them on a path toward improved mental health and functioning. Clinicians are charged with the important mission of helping those in their care work through difficulties, stresses, and traumas, with a professional toolkit that consists primarily of their training […]
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