• Eleos Health’s augmented intelligence technology has been scientifically proven to not only reduce provider documentation time and administrative burden, but also improve client engagement and care outcomes.
• This announcement reinforces National Council’s strong alignment with Eleos Health’s mission to advance behavioral health through the thoughtful and responsible application of innovative technology.

BOSTON and WASHINGTON, D.C., April 4, 2024 – Eleos Health, the leading AI platform in behavioral health, today announced its selection as a Gold partner of the National Council for Mental Wellbeing, a Washington, D.C., based association of organizations across the country with a shared mission and passion for mental health and addiction treatment and services.

Deployed in behavioral health organizations across 29 states, Eleos Health is the most-used AI solution in behavioral health. Through this new partnership with the National Council — widely considered the behavioral health industry’s largest and most influential advocacy group — Eleos intends to increase accessibility to AI education, research and provider-centric tools. 

“The National Council is one of the largest, most respected organizations in mental health, so for us, this is much more than a partnership — it’s an affirmation of the quality, value and immense potential of the Eleos platform,” said Alon Joffe, CEO of Eleos Health. “We are tech innovators by trade, but our true mission is to innovate care itself — to empower mental health professionals across settings and specialties to focus more of their time and energy on helping their clients achieve the best possible outcomes.”

The National Council estimates that 93% of behavioral health workers experience burnout, and more than a third spend most of their time on administrative tasks rather than client care. With more than 160 million Americans living in areas with mental health professional shortages, the industry cannot afford to lose more workers to burnout and job dissatisfaction.

By using clinically validated, behavioral health-specific AI models to automate more than 70% of progress note content and reduce documentation time by over 50%, Eleos Health significantly decreases administrative workloads for mental health providers — leading to less daily stress and greater job satisfaction. 

“Increasing demand for mental health and substance use treatment and care coupled with a workforce shortage mean that all options need to be on the table to support care delivery, including artificial intelligence and augmented intelligence,” National Council for Mental Wellbeing President and CEO Chuck Ingoglia said. “We’re proud to welcome Eleos Health as a Gold Partner because their work in AI holds such promise. AI tools that ease the administrative burden have the potential to alleviate the workforce shortage by supporting employees and provide organizations with exciting new opportunities to innovate.”

Designed specifically for behavioral health provider workflows and compliant with the industry’s most rigorous security standards, Eleos Health’s AI tools work alongside providers to automate the note-writing process while delivering deep clinical insights that drive higher-quality care — ultimately leading to better experiences for providers and clients alike. Embedding seamlessly within EHRs and care processes for both in-person and telehealth sessions — and offering both audio-based and non-audio-based note automation — Eleos empowers organizations across the behavioral health spectrum to alleviate provider documentation burdens, ensure note compliance, enhance clinical supervision and improve evidence-based practice adherence.

Often categorized as “augmented intelligence,” this type of supportive AI focuses on magnifying the work of providers — rather than replacing it.

Built using the industry’s largest database of real-world behavioral health sessions, Eleos Health’s AI technology is continually fine-tuned for accuracy and relevancy by an in-house team of clinical experts. Additionally, multiple peer-reviewed studies have validated the clinical accuracy and impact of Eleos. Most notably, a randomized controlled trial linked provider usage of the Eleos platform to higher client engagement and improved outcomes for individuals diagnosed with anxiety and depression. 

“Eleos is a truly remarkable company and product,” said Dr. Brandon Ward, Chief Innovation Officer & Vice President of Information Systems at Jefferson Center. “When we first started exploring AI solutions, it was important for us to find a partner who not only built their technology on a foundation of sound scientific evidence, but also intimately understood the nuances of mental health practice and accounted for that in the product itself. Eleos has delivered above and beyond our expectations, with a diverse toolset that has made a measurable impact for our organization in terms of efficiency, administrative fatigue and job satisfaction.”

Offering flexible AI solutions across a variety of settings and provider types, Eleos will continue expanding its mental and behavioral health use cases to meet even more time-strapped providers where they are. To see current offerings and get a sneak-peek of future Eleos features and functionality, be sure to visit booth 1311 during NatCon24, taking place April 15–17 in St. Louis.

About Eleos Health

Eleos Health’s motto is more care, less ops. As the most widely deployed enterprise-grade AI platform in behavioral health, Eleos embeds augmented intelligence within provider workflows to help alleviate administrative burdens and improve performance. Providers using Eleos reduce time spent on documentation by over 50% and their clients are 2x more engaged in care, achieving 3–4x better symptom reduction versus treatment as usual. With Eleos, behavioral health organizations are setting a new standard for care. Learn more at www.eleos.health.

About The National Council

Founded in 1969, the National Council for Mental Wellbeing is a membership organization that drives policy and social change on behalf of over 3,300 mental health and substance use treatment organizations and the more than 10 million children, adults and families they serve. We advocate for policies to ensure equitable access to high-quality services. We build the capacity of mental health and substance use treatment organizations. And we promote greater understanding of mental wellbeing as a core component of comprehensive health and health care. Through our Mental Health First Aid (MHFA) program, we have trained more than 3 million people in the U.S. to identify, understand and respond to signs and symptoms of mental health and substance use challenges. Learn more at www.thenationalcouncil.org.

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