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  • Mental health clinicians are facing burnout due to overwhelming administration needs, an increase in patients, and a shortage of workers
  • Augmented intelligence will play a central role in addressing these workforce challenges while improving care quality

BOSTON and TALLAHASSEE, April 11, 2023 Eleos Health, the leader in CareOps automation for behavioral health, and mhca, a national association of behavioral healthcare organizations focused on the development of C-suite executives, today announced a collaboration aimed at educating mhca member organizations about Eleos’ augmented intelligence technology to minimize operational and administrative burdens. This relationship will help entrepreneurial mental health leaders gain meaningful advantages in day-to-day workflows while improving their care services.

Mental health providers across the country are battling staff shortages, burnout and turnover. As the mental health crisis in the U.S. continues to grow, and demand for treatment rises, behavioral health organizations are looking in all directions for new ways to support their staff clinicians and the patients they serve in the community. To alleviate these issues around staffing and workload, Eleos provides on-the-ground automation and AI technologies that increase the use of evidence-based care in treatment, while reducing onerous compliance and notetaking burdens on therapists. This means therapists have more time to focus on engaging with their patients instead of filing paperwork.

“Our members represent top-performing organizations in behavioral health that are constantly looking for new ways to run effective and efficient mental health programs. Eleos supports this mission by providing valuable tools that allow behavioral healthcare professionals to exceed high expectations in delivering high impact, quality care,” said Dale Shreve, CEO, mhca. “We are always excited to build relationships with those who offer innovative solutions to address critical needs among our membership.”

mhca member organizations include some of the most innovative, forward-thinking behavioral health organizations in the country. Mental health leadership is increasingly recognizing the important role that technology plays in addressing workforce challenges and enhancing care quality. Using Eleos reduces time spent on administrative tasks and documentation by 50%. Beyond its powerful session documentation tools, Eleos also suggests session insights to therapists that increase the use of evidence-based treatments by 36%, improving patient outcomes.  

“We support a number of mhca members, so we understand what they need in their day-to-day operations. Using Eleos to help their clinicians better navigate the burden of non-patient responsibilities, organizations will see a reduction in clinician burnout and an increase in the number of patients they are able to serve,” said Alon Joffe, CEO and Co-Founder, Eleos Health. “Eleos has worked with mhca since 2021, and we’re honored to expand our collaboration by equipping its members with our transformative technologies.”

mhca members are eligible for discounted implementation fees with Eleos Health. For more information about the Eleos Health and mhca collaboration, visit https://eleos.health/.

About Eleos Health

Eleos Health turns behavioral health conversations into documentation and intelligence that drives better care. Using proprietary, voice-based Natural Language Understanding (NLU) technology built by clinical experts to accurately interpret, analyze and document behavioral health conversations, Eleos reduces the operational burden on providers while unlocking objective insights into evidence-based care and the therapeutic alliance. Leadership teams can scale supervision and training while gaining unprecedented visibility into staff activity, caseloads and performance as well as population health. Eleos is the only technology of its kind that embeds seamlessly into electronic health records (EHRs), telehealth tools and existing provider workflows. With Eleos CareOps Automation, behavioral health providers are setting a new standard for care.

About mhca

At mhca, our mission is to advance innovation and entrepreneurship in behavioral healthcare by enhancing leadership and strategic connections. We exist to equip and empower behavioral health leaders to rise to the challenges presented by a transforming healthcare delivery system. We value excellence, collaboration and innovation and actively seek out organizations and leaders exemplifying these characteristics for potential membership.

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