Work in mental health long enough, and you’ll notice that therapy works best when clients stick with it—which is why we place such a huge emphasis on client retention. But lately, I’ve noticed an even bigger problem that behavioral health organizations are grappling with: therapist retention. Getting (and keeping) clients is no longer the biggest […]
The landscape of behavioral health is always changing, but two problems seem to stick around perpetually: In our recent webinar with the National Council for Mental Wellbeing, industry leaders came together to explore how artificial intelligence (AI) is turning the tide on both. As this panel of experts explained, AI can streamline documentation, enhance clinical […]
It’s time to give staff providers a technology tool that is actually made for them. Artificial intelligence (AI) technologies are poised to enhance the mental health and substance use workforce’s ability to meet growing demands for services with more efficient and effective care and reduced administrative burdens. This webinar, hosted by the National Council for […]
With the demand for mental health services rising steadily—and ongoing workforce shortages putting providers in a seemingly perpetual squeeze—the pressure to optimize all available treatment time has never been more real. The problem is, the push for higher appointment volumes doesn’t always support the mission to deliver effective mental healthcare. In fact, strict numbers-based “productivity […]
In March 2020, like many of my colleagues, I found myself navigating the dual roles of clinical psychologist and parent while grappling with an unprecedented global crisis. As the pandemic unfolded, virtual therapy took over, and I felt grateful that my behavioral health program was able to adapt our services to COVID-19’s social distancing requirements. […]
Burnout in the behavioral health field isn’t anything new—providers have always grappled with the emotional toll of dealing with trauma and mental illness. But a perfect storm of factors—including the lingering effects of the COVID-19 pandemic, the rise in mental health issues among young people, and the loneliness epidemic recently acknowledged by the Surgeon General—have […]
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