Early in my career, I worked with a client—we’ll call her Laura—who was making incredible progress. She was a bright young woman pursuing her degree online, and I was impressed with how motivated and engaged she was. Then her mother got sick. Laura was the only one able to care for her mom, so she […]
Close your eyes and imagine a medical clinic down the street that’s outfitted with the latest MRI tech. It’s shiny, it’s new, and it’s barely used—thanks to a mountain of paperwork that keeps patients waiting weeks for crucial scans. Or, picture a small town that’s home to some of the best cardiologists in the state—but […]
With the demand for mental health services rising steadily—and ongoing workforce shortages putting providers in a seemingly perpetual squeeze—the pressure to optimize all available treatment time has never been more real. The problem is, the push for higher appointment volumes doesn’t always support the mission to deliver effective mental healthcare. In fact, strict numbers-based “productivity […]
It’s time to create a better telehealth experience for providers and clients alike. Virtual care has opened a world of possibilities for behavioral health access, convenience, and consistency. But it also comes with challenges—especially with respect to client engagement. In this webinar, we explored how combining the power of AI along with innovative patient engagement […]
Homework has always been part of the therapeutic process. Whether it’s a formal, “This week you’ll practice mindfulness every morning”—or a casual, “What if you learned to paint?”—homework serves as a bridge between a client’s therapy sessions and their daily life. As Amy Schroll, licensed counselor and clinical director at Trilogy, puts it, “Most therapists […]
You’re a behavioral health leader. You need staff, so you post a job ad. Theoretically, you should get hundreds of applications, hire someone qualified, and then enjoy a years-long working relationship with that person, right? Unfortunately, the reality is a lot more complicated. The behavioral health hiring landscape is tight. In the next 15 years, […]
As the Chief Clinical Officer at Eleos, I’ve observed a troubling trend in the mental health technology sector: the race to innovate often outpaces the evidence backing these advancements. It’s disheartening to see many companies encroach upon what were once revered clinical domains, driven more by the pressure to grow their business than the commitment […]
This article was contributed by Susan Blue, CEO of Community Services Group. Throughout my career in behavioral health, I’ve watched technology slowly trickle into the industry like a VIP guest at an exclusive party. For years, only the most luxurious recovery centers and private practices could afford the latest gadgets and software, while the rest […]
In our homes and everyday lives, Artificial Intelligence (AI) has grown to be a constant presence. We’ve become accustomed to small, AI-powered conveniences—like Alexa turning on our favorite playlist or Roomba keeping our floors clean. We’ve swapped out paper maps for the likes of Waze or Google Maps, trusting AI to guide us through the […]
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