Not long ago, the leadership team at Hillsides—a century-old behavioral health nonprofit in Los Angeles—found themselves grappling with 25 vacant clinical positions and a direct care staff running on empty. Documentation was falling days—sometimes even weeks—behind, morale was low, and any new initiative, no matter how promising, elicited fatigue and skepticism. Clearly, something wasn’t working, […]
Between provider shortages, unmanageable caseloads, emotional fatigue, and onerous administrative requirements, it’s no wonder burnout runs rampant in behavioral health. While AI has the power to alleviate many of the challenges contributing to the behavioral health burnout epidemic, it’s not a silver bullet. Furthermore, without the right cultural approach to AI, it could end up […]
In a time of shrinking budgets and soaring demand, Gulf Coast Center CEO Felicia Jeffery is proving that the right AI solution—backed by the right partner—can help behavioral health organizations do more with less, without sacrificing quality or clinician well-being. Behavioral health leaders are no strangers to operating under pressure. Some might even say they […]
In the iconic words of Ferris Bueller, “AI innovation moves pretty fast. If you don’t stop and look around once in a while, you could miss it.” Okay, maybe that’s not exactly how it goes—but you get the idea. Plus, Ferris and his friends were all about making more time for what really matters in […]
The stars at night, are big and bright 👏 👏 👏 👏 👏 Deep in the heart of Texas 🎶 Also deep in the heart of Texas is the unwritten rulebook for how Certified Community Behavioral Health Clinics (CCBHCs) operate in the Lone Star State—which is not quite like the rest of the US. Nearly […]
Behavioral Health Burnout: Causes, Signs, and Tips to Beat It Burnout, burnout, burnout! Your org might not be Jan Brady, but if it feels like someone is acting the part of diva—lookin’ at you, burnout—you’re not alone. Burnout is everywhere you turn—teachers, surgeons, and creatives all report feeling burnt out at different stages of their […]
Work in mental health long enough, and you’ll notice that therapy works best when clients stick with it—which is why we place such a huge emphasis on client retention. But lately, I’ve noticed an even bigger problem that behavioral health organizations are grappling with: therapist retention. Getting (and keeping) clients is no longer the biggest […]
The landscape of behavioral health is always changing, but two problems seem to stick around perpetually: In our recent webinar with the National Council for Mental Wellbeing, industry leaders came together to explore how artificial intelligence (AI) is turning the tide on both. As this panel of experts explained, AI can streamline documentation, enhance clinical […]
The behavioral health sector usually takes its sweet time catching up with business trends and best practices—more focused on care delivery and patient outcomes than buzzwords like “synergy” and “growth hacking.” But there’s one trend from the corporate world that behavioral health organizations can’t afford to ignore: career pathing. Career pathing is all about keeping […]
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