“If we knew what we were doing, it wouldn’t be called research, would it?” This quote from Albert Einstein rings perhaps a bit too true in the world of healthcare AI. At this point, there’s no denying the benefits of AI for behavioral health providers and clients. But there’s also no hiding the gaps in […]
It’s time to demand more from the vendors developing behavioral health AI technology. There’s a troubling trend in behavioral health tech: the race to innovate often outpaces the evidence backing the tools being placed in provider hands—tools that ultimately impact client care. That’s why any healthcare tech solution—especially emerging AI tools—should be firmly anchored in […]
Everyone knows the pandemic forced wider adoption of all things digital. While the jury’s still out on some of the technological mainstays resulting from that shift—lookin’ at you, QR code menus—the benefits of many now-ubiquitous conveniences are hard to ignore. In the healthcare space—particularly behavioral health—technology has flourished in the wake of long-gone social distancing […]
Back in May, I teamed up with Kathie Snell, Chief Strategy & Operations Officer at Aurora Mental Health & Recovery, and Nisheeta Setlur, VP of Customer Success at Eleos, to host an AI literacy panel during the mhca Spring Conference in Milwaukee, WI. Our conversation covered a lot of ground—from AI evaluation and implementation to […]
Your behavioral health technology stack should be bigger, they said. You should use technology to make your life easier, they said. Technology is going to clean up all of your inefficiencies, they said. Technology A solves for problem Z. And Technology B solves for problem Y. But unfortunately, the developers of Technology A and Technology […]
It’s time to create a better telehealth experience for providers and clients alike. Virtual care has opened a world of possibilities for behavioral health access, convenience, and consistency. But it also comes with challenges—especially with respect to client engagement. In this webinar, we explored how combining the power of AI along with innovative patient engagement […]
For the leadership team at Coleman Health Services, people are the number-one priority. They believe the best way to ensure clients receive top-notch care is to keep providers engaged and satisfied. But with mounting documentation requirements, they needed a new way to stay on top of paperwork—and thus avoid burnout, delayed notes, and compliance issues. […]
Homework has always been part of the therapeutic process. Whether it’s a formal, “This week you’ll practice mindfulness every morning”—or a casual, “What if you learned to paint?”—homework serves as a bridge between a client’s therapy sessions and their daily life. As Amy Schroll, licensed counselor and clinical director at Trilogy, puts it, “Most therapists […]
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