New Vista was stuck in an endless cycle: rising documentation demands burned out clinicians, burnout drove turnover, and every departure piled more work onto whoever was left. At its worst, turnover hit 25%, with 68 open positions across the organization. The timing made it worse. New Vista, a Certified Community Behavioral Health Clinic (CCBHC) serving […]
News & Articles
The Human-AI Partnership Proves Workforce Preservation Is the Real ROI in Hospice Care
Part II of The Care at Home AI Maturity Curve Series If you missed Part I, check it out here. What do you think the cost of documentation in hospice care actually is? Is it the hours spent charting after visits? The time spent reviewing and fixing notes? The impact on productivity? Those are probably […]
When Open Access Met AI: How New Vista Expanded Care Without Overloading Staff
Any good rom-com starts with a “meet cute.” You know, the scene where the two main characters bump into each other on the street, spill a coffee, lock eyes, and suddenly everything changes. 😍 No one’s slow-motion-running through an airport in this example, but New Vista—a community behavioral health center and CCBHC in Kentucky—had a […]
What Seven Years of Medicaid Data Tells Us About the Future of Care Delivery
The US Department of Health and Human Services recently released seven years of Medicaid spending data. For healthcare leaders paying close attention, one thing is clear: What you optimize for directly impacts clinician sustainability. Most digital workflows—whether in behavioral health, SUD treatment, or care at home—are built around what happens after the visit. Notes finalized. […]
The Growing Clinician Shortage in Behavioral Health: The Data, the Reality, and the Solution
The Data Behind the Behavioral Health Workforce Shortage Pre-COVID, 20% of Americans—about 50 million people—were living with a behavioral health condition. During the pandemic, that number surged, with nearly one in three adults reporting that they experienced symptoms of anxiety or depression. While those levels have eased since the height of the pandemic, they remain […]
Behind the Scenes: How Clinical and Customer Insights Shape Eleos AI
We’re not a regular AI platform; we’re a cool AI platform. (If you get the reference, we salute you.😉🎬) Millennial jokes aside, what we really mean is that our AI solutions are built differently. We aren’t just a tool that providers use to speed up their notes. We’re a true partner who constantly listens to—and […]
Why Care at Home, Why Now? A Hospice Nurse’s Story
Imagine getting up at 4 a.m. to finish yesterday’s documentation. You work on that until 7 a.m., then get ready and head out the door—leaving just enough time to get to your first patient. You’re on the road all day, jumping from visit to visit, barely even taking a break to eat the frozen green […]
What Behavioral Health Leaders Can Learn from Lighthouse’s Clinician-First AI Rollout
Did anyone hit you with a “see you next year” on December 31? 😅 It’s quite the dad joke—but there’s something about it that rings true. While it’s only a day’s difference, when the ball drops and the calendar turns, there is a shift in mindset. It’s a chance to reflect on what you accomplished […]
Turning the Tide on Provider Burnout: How Behavioral Health AI Solves Major Workforce Challenges
Burnout in the behavioral health field isn’t anything new—providers have always grappled with the emotional toll of dealing with trauma and mental illness. But a perfect storm of factors—including the lingering effects of the COVID-19 pandemic, the rise in mental health issues among young people, and the loneliness epidemic that followed—skyrocketed the demand for mental […]
Subscribe to our blog
Subscribe now to get all the latest updates