Healthcare has always had a timing problem. By the time a clinician notices something is off—a patient drifting from their treatment plan, a safety risk hiding in months of session notes, a care gap that’s widened since discharge—the window for intervention has often already closed. The record captured what happened, and that’s that. Close the […]
News & Articles
New Vista Cuts Clinician Turnover by 40% with Eleos
New Vista was stuck in an endless cycle: rising documentation demands burned out clinicians, burnout drove turnover, and every departure piled more work onto whoever was left. At its worst, turnover hit 25%, with 68 open positions across the organization. The timing made it worse. New Vista, a Certified Community Behavioral Health Clinic (CCBHC) serving […]
The 10 Questions Every SUD Leader Must Ask Before Buying AI
A step-by-step roadmap for choosing the right clinical-grade AI platform
The Coverage You Didn’t Know You Had: A CFO’s Case for Eligibility Intelligence
There’s a number that tends to stop CFOs in their tracks: how much of your self-pay bucket isn’t actually self-pay at all? That was the question at the center of a recent Eleos webinar, Plugging the Leak: How Crosswinds Recovered Hidden Revenue Through Eligibility Intelligence, hosted by the National Council for Mental Wellbeing. Sarah Stockwell, […]
How Gibson Is Using AI to Reimagine Group Therapy in SUD Care
Group therapy has always been a cornerstone of substance use disorder (SUD) treatment. But anyone who’s ever run a group of 16 to 20 people knows the real challenge doesn’t end when the session does—it starts when the notes begin. At Gibson, a Missouri-based SUD provider, high-volume group care is part of daily life. One […]
What I Heard on the Floor at NatCon26
I landed in Denver last week with a pretty clear picture of where the behavioral health field stood. H.R.1 signed into law. The federal fraud crackdown in full swing. Medicaid under more scrutiny than it’s been in a generation. The organizations I talk to every week are navigating real fear—about funding, about audits, about what […]
AI Literacy Checklist for Community-Based Care Leaders
When Open Access Met AI: How New Vista Expanded Care Without Overloading Staff
Any good rom-com starts with a “meet cute.” You know, the scene where the two main characters bump into each other on the street, spill a coffee, lock eyes, and suddenly everything changes. 😍 No one’s slow-motion-running through an airport in this example, but New Vista—a community behavioral health center and CCBHC in Kentucky—had a […]
Questions Community-Based Care Leaders Should Be Asking Throughout the AI Buying Process
Can you believe it’s already April? It feels like the holiday season was just yesterday—and yet also like it was a year ago, given everything that has already happened in 2026. That feeling is likely mutual for behavioral health and substance use disorder (SUD) organizations. With H.R.1 policies going into effect and the uncertainty around […]
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