Who is Eleos Health?
Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family, or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, We want to give clinicians the support they need to do the important work only they can do.
What is this opportunity?
We are looking for a customer-facing Training Lead to join our growing Customer Success team. The Training Lead will be one of the founding members of the customer onboarding team, reporting to the Director of Implementation. You will manage the overall training calendar, training plans, and training content for new and existing customers. You’ll collaborate with Eleos’ internal experts on ensuring that training content is impactful, clinically relevant, and leads to high adoption of the platform. You will advise on the training strategy to ensure we meet the demand for clinician training. You will collaborate with Implementation Managers and Customer Success Managers to train customers on site and virtually to clinicians, customer trainers (train-the-trainers), and administrators.
Who are you?
You are someone who gets excited over the challenge of operating in a start-up setting and excels in a fast-paced environment. You love developing training content, delivering training, and finding joy in helping our users adopt Eleos! You take pride in your superb communication skills. You are self-driven, excellent at managing your time, managing people, and resources, with a sharp eye for detail.
How will you contribute?
To ensure a successful launch, you will oversee the training function for implementations and expansions.
What qualifications and skills will help you to be successful?
Some nice-to-haves are
This is a unique opportunity to join a startup that is having a meaningful impact on the well-being and mental health of thousands.
Thanks for taking the time to apply. We'll be in touch soon!
Write to us here and we’ll get back to you as soon as possible.