The stars at night, are big and bright 👏 👏 👏 👏 👏
Deep in the heart of Texas 🎶
Also deep in the heart of Texas is the unwritten rulebook for how Certified Community Behavioral Health Clinics (CCBHCs) operate in the Lone Star State—which is not quite like the rest of the US.
Nearly half of the clients served in Texas CCBHC organizations fall under the IDD (intellectual and developmental disabilities) classification, whereas IDD is often handled by a completely separate arm—or even a different agency—in other states. In addition, In Texas, CCBHCs must provide 1–3 class B services for every class A service rendered to an IDD client*.
For Gulf Coast Center, these state-specific requirements presented a challenge in terms of scalable growth and community impact. How could they add more class B services to existing clients and open up more A services for new clients—without overburdening their providers, especially given the heavy documentation burden associated with each? 👀
Gulf Coast Center implemented Eleos Documentation for both field-based and onsite providers, with a goal of achieving full rollout across the organization in summer 2024. The key to their success? Early and high adoption among eligible users.
Check out this case study to learn how Eleos helped Gulf Coast Center:
- Increase care footprint by 2,000+ clients
- Add 7,100+ billable services, driving $942,000 in annualized revenue
- Decrease staff turnover by 19%, saving $767,000 in personnel costs
- Gain $1.1million in additional compliance audit capacity
- And more!
*A services include in-person client encounters; B services include telehealth or collateral contact encounters.
