If you think documentation is “just paperwork,” then you’ve probably never lived through an audit. The stakes of compliance aren’t theoretical when missed details and billing errors can mean paybacks, penalties, or even lost contracts. And with more eyes on behavioral health records than ever, compliance isn’t getting any easier—or any less stressful. On a […]
How CHAI is turning good intentions into real-world safety protocols for healthcare AI vendors and users Nearly every aspect of clinical care has to pass some kind of test to become an accepted, widely deployed practice. Medications go through clinical trials. Procedures are reviewed—and then reviewed again. Even the billing codes providers submit to get […]
AI can detect clinical risks seven times more effectively than humans. But because these tools learn from us, even a small bias in their design can snowball into a much bigger problem, with amplified inaccuracies overshadowing improved care. On the latest episode of No Notes, Dr. Alison Cerezo, Senior Vice President of Research at mpathic […]
The output produced by generative AI is only as good as the data the AI tool is trained on. And when that data is sourced from human beings, it always carries a risk of bias—because we, as humans, are inherently biased. This presents a unique ethical challenge for AI users, particularly in healthcare, where the […]
A few years ago, some dear colleagues of mine built an AI-powered chatbot to support people with eating disorders. It was a closed system with carefully designed, rule-based responses. That way, it would only provide safe, accurate, and compassionate advice—always. After a while, without consulting the clinicians who built the system, the company allegedly enabled […]
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