Healthcare has always had a timing problem. By the time a clinician notices something is off—a patient drifting from their treatment plan, a safety risk hiding in months of session notes, a care gap that’s widened since discharge—the window for intervention has often already closed. The record captured what happened, and that’s that. Close the […]
News & Articles
Community-Based Care Has Systems of Record; It Needs a System of Action
Every few years, a new technology category emerges in healthcare. It promises to change everything, to make everyone’s lives easier. And then it improves things at the margins—or worse, fixes nothing at all—without addressing the underlying problem. I’ve been thinking a lot about why that keeps happening. And I think I finally have a clear […]
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