Every home health episode begins with a story. At the Start of Care (SOC), clinicians establish the patient’s baseline to determine the clinical rationale for skilled services. From that point forward, every assessment, update, and physician order should build on that foundation. When the patient’s story remains consistent from SOC through home health recertification, agencies […]
News & Articles
Eligibility Risk in Hospice: What Review Teams Look for Before Recertification
Hospice recertification requires clinical validation where eligibility must be clearly supported across the entire patient record. It would be more convenient if review teams evaluated care in isolation, but in reality, that is not how recertification functions. Instead, they assess whether the entirety of the documented clinical trajectory supports continued hospice eligibility under regulatory standards. […]
Plan of Care vs Physician Orders: Where Home Health Charts Fall Out of Alignment
Many home health agencies struggle to keep documentation aligned between the plan of care (POC) and physician orders. Those gaps are a leading cause of revenue loss and compliance risk. Understanding The Basics: Plan of Care & Physician Orders The plan of care (POC) outlines the full clinical picture, while physician orders authorize the specific […]
Your Home Health AI Pilot Isn’t Failing—Your Rollout Strategy Is
Stop me if you’ve seen this episode of Care at Home in the City: An AI pilot launches with real enthusiasm. Clinicians try it. Feedback is collected. And then… it quietly—or not-so-quietly—disappears. No fanfare, no post-mortem. Just a slow fade into darkness. With or without disgruntled clinical staff. It isn’t just on must-see TV. It’s […]
The Human-AI Partnership Proves Workforce Preservation Is the Real ROI in Hospice Care
Part II of The Care at Home AI Maturity Curve Series If you missed Part I, check it out here. What do you think the cost of documentation in hospice care actually is? Is it the hours spent charting after visits? The time spent reviewing and fixing notes? The impact on productivity? Those are probably […]
Beyond the Note: What Behavioral Health Taught Us About AI’s Role in Care at Home
Part I of The Care at Home AI Maturity Curve Series: Why contextual intelligence matters in documentation. Did you hear the news? Eleos is turning six this year. And while being a six-year-old company might sound young; in the AI space, being six is like being 60—without the creaky knees (mostly). Six years of experience […]
What Care at Home Leaders Are Actually Buying: Reflections from Home Care 100
The TL;DR on HC100 While this year’s Home Care 100 was my first as a member of the Eleos team—and Eleos’ first as an organization—it was actually my 7th career appearance at this revered industry event. As always, it reminded me of what makes this community special. But it also reinforced why the conversations happening […]
Why Care at Home, Why Now? A Hospice Nurse’s Story
Imagine getting up at 4 a.m. to finish yesterday’s documentation. You work on that until 7 a.m., then get ready and head out the door—leaving just enough time to get to your first patient. You’re on the road all day, jumping from visit to visit, barely even taking a break to eat the frozen green […]
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