When New Vista transitioned to an open access intake model—allowing clients to receive care same day or next day—they knew the shift would dramatically improve the timely delivery of essential care. But leadership also recognized the risk: More intakes, higher acuity, and heavier documentation demands could easily overwhelm clinical staff. That’s why New Vista implemented […]
For years, Lighthouse Behavioral Wellness Centers took a cautious approach to tech implementation, trailing behind the innovation curve. But once the organization officially became a Certified Community Behavioral Health Clinic (CCBHC), the leadership team knew they had to change that. That’s exactly why Tracie Del Torto, LCSW, Chief Clinical Officer at Lighthouse, championed the implementation […]
When we kicked off the No Notes podcast last year, our goal was simple: Bring together the brightest minds in behavioral health to talk candidly about the issues keeping leaders up at night. Fast-forward to today, and the response has been nothing short of mic-drop-worthy. Each season has grown and evolved, giving us a front-row […]
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