New Vista was stuck in an endless cycle: rising documentation demands burned out clinicians, burnout drove turnover, and every departure piled more work onto whoever was left. At its worst, turnover hit 25%, with 68 open positions across the organization.
The timing made it worse. New Vista, a Certified Community Behavioral Health Clinic (CCBHC) serving 17 counties in Kentucky, was rolling out open-access intake. That meant more walk-ins, more notes, and far more strain on a workforce already stretched thin.
Check out this case study to learn how Eleos helped New Vista:
- Cut clinician turnover by 40% across New Vista’s network
- Save more than 4 hours per clinician per week
- Add $173K in billable services and serve 12% more clients
