How Eleos Care Intelligence Solution Helped Reachlink Cut Documentation Time by 42%


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The Challenge

ReachLink is a leading provider delivering high-quality and cost-effective mental health and substance abuse treatment via its cutting edge tele-behavioral health platform.

ReachLink’s reliance on manual documentation made it a challenge to increase clinicians’ productivity and see more clients in need of quality care.

The Outcome

Thanks to Eleos Health, ReachLink has managed to cut documentation time by 42% and improved the quality and compliance of documentation reducing audit risks.

"Due to COVID-19, the demand for telehealth services has accelerated dramatically. As patients, providers, and payors adapt to this “new normal,” Eleos Health has been instrumental in ReachLink's strategy to unlock value and provide high-quality experiences for our customers.”
James Farese

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