Eleos Health

Eligibility Risk in Hospice: What Review Teams Look for Before Recertification

Eleos Health — Fri, 17 Jul 2026 17:45:12 +0000

Hospice recertification requires clinical validation where eligibility must be clearly supported across the entire patient record. It would be more convenient if review teams evaluated care in isolation, but in reality, that is not how recertification functions. Instead, they assess whether the entirety of the documented clinical trajectory supports continued hospice eligibility under regulatory standards. […]

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Where Do SUD Providers Go from Here? Policy Pressure, Group Therapy Support, and What Leaders Should Do Now

Jordan Ragonesi — Fri, 10 Jul 2026 15:48:07 +0000

Substance use disorder (SUD) providers are no strangers to operating under pressure. But right now, the heat has been turned up, the lid is locked, and the steam has nowhere to go. The policy changes, market shifts, and Medicaid scrutiny driving that pressure aren’t arriving one issue at a time—they’re all hitting at once, and […]

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On-Demand Webinar – From Reactive to Proactive: How Behavioral Health Orgs Are Protecting Revenue Before the Claim

Eleos Health — Tue, 07 Jul 2026 19:35:55 +0000

Most claim denials could have been corrected before they went out the door. But behavioral health organizations are stuck in a cycle of post-claim analysis, trying to find the leaks once money is written off — if there’s even time for analysis. In 2026, it doesn’t have to be this way. It’s time for behavioral […]

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Plan of Care vs Physician Orders: Where Home Health Charts Fall Out of Alignment

Eleos Health — Tue, 23 Jun 2026 18:10:21 +0000

Many home health agencies struggle to keep documentation aligned between the plan of care (POC) and physician orders. Those gaps are a leading cause of revenue loss and compliance risk. Understanding The Basics: Plan of Care & Physician Orders The plan of care (POC) outlines the full clinical picture, while physician orders authorize the specific […]

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Why Clients Leave Before the Third Appointment—And What You Can Do About It

Tara Head — Wed, 17 Jun 2026 13:34:40 +0000

There’s one statistic that drops the mic every time: 75% of new clients drop out of behavioral healthcare before their third appointment. That’s not just before treatment ends. That’s before it even gets started. That stat came from Scott Lloyd, President of MTM Consulting Services, during a recent National Council-hosted webinar on premature dropout. Scott […]

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The Lifecycle of a Behavioral Health Claim—and Where It’s Leaking Revenue

Tara Head — Tue, 16 Jun 2026 14:50:52 +0000

When you hear behavioral health revenue cycle management (RCM), you probably experience one of two reactions: Shudders and maybe some screams, thinking about all of the lost revenue from the last year (or dare we mention the potential write-offs for this fiscal year), or throwing your hands up in defeat because you’re tired of the […]

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Group Therapy Documentation is Coming Out of the Dark Ages: The Gibson Center Story

Tara Head — Tue, 02 Jun 2026 19:23:23 +0000

You’ve probably heard the old saying, “What doesn’t kill you makes you stronger.” It’s meant to be an encouraging message when you’re going through a hard time, but if you really think about it, it’s not always true. Sometimes, you can change the hard things and make your life a little easier. And usually, it […]

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On-Demand Webinar – From First Appointment to Third Visit: Strategies to Reduce Premature Dropout

Eleos Health — Mon, 01 Jun 2026 19:43:48 +0000

Learn a practical framework for diagnosing engagement breakdowns within your systems and actionable steps to reduce premature dropout. Premature dropout remains one of the most pressing and costly challenges in behavioral health today. On average, clients attend just one session with a provider, and only about 1 in 4 ever make it to a third […]

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Your Home Health AI Pilot Isn’t Failing—Your Rollout Strategy Is

Tara Head — Wed, 20 May 2026 20:16:55 +0000

Stop me if you’ve seen this episode of Care at Home in the City: An AI pilot launches with real enthusiasm. Clinicians try it. Feedback is collected. And then… it quietly—or not-so-quietly—disappears. No fanfare, no post-mortem. Just a slow fade into darkness. With or without disgruntled clinical staff. It isn’t just on must-see TV. It’s […]

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